Functions of Communication Authority of Kenya

These are the functions of the Communications Authority of Kenya (CA). It is a government corporation under the Ministry of ICT, Innovation, and Youth Affairs that was established in 1999  to regulate the information and communication sector. These sectors include broadcasting, cybersecurity, multimedia, telecommunications, electronic commerce, postal, and courier services. Its head office is located along Waiyaki Way at the CA Centre.

Below are the main functions of the Communications Authority of Kenya (CA) as outlined in the Kenya Information and Communications Act 1998.

1. Timely issuance of licenses and regulation of all systems and services under the ICT sector; broadcasting, cybersecurity, multimedia, telecommunications, electronic commerce, postal, and courier services.

2. Management of the country’s frequency spectrum (airwaves), numbering, and addressing resources.

3. Timely type approval/acceptance of ICT equipment meant for use within the country.

4. Protection of consumer rights within the ICT sector. This ensures high standard of service delivery from CA.

5. Management of competition in the ICT sector to ensure level playing ground for all players.

6. Management of retail and wholesale tariffs for ICT services.

7. Monitoring the activities of the licensees to ensure compliance with license terms and conditions.

8. It is responsible for facilitating the development and management of a national cybersecurity framework. This mitigates cyber threats and fosters a safer Kenyan cyberspace.

9. It manages the universal access fund to facilitate access to communications services by everyone in Kenya.

10. It is tasked to facilitate the development of e-commerce in Kenya.

Communication Authority of Kenya Contacts 

Office Location: CA Centre, Waiyaki Way, Westlands, Nairobi.

Phone: 0703 042000, 0730 172000

Email: [email protected]