This is a guide on how to access Mpesa GlobalPay service. Mpesa GlobalPay is a VISA virtual card that is linked to your Mpesa wallet. The virtual card enables you to make payments to international online merchants for goods and services using your card details. The card includes a 16-digit card number, expiry date of the card and the security code.
An Mpesa customer is only eligible for one card per ID. The service is only accessible through one registered mobile number. To change to a new mobile number, a customer will need to cancel the card and opt out of the service first before activating afresh.
Safaricom will apply a markup of 3.5% on the transaction value at the prevailing forex rate for international payments. This will be based on the exchange rate of the billing currency (Kshs) to the currency used at the time of purchase.
The GlobalPay card expires after 3 years. You will be informed at least 4 times before your card expires. The card also becomes dormant if it is not used for 6 months. Fortunately, you can activate it directly from the Mpesa app or USSD.
How to Access Mpesa GlobalPay Service
The service can be accessed via the Mpesa app or USSD (*334#).
(i). Mpesa App
- Log in to your Mpesa app.
- Select the grow tab.
- Select the GlobalPay tab to activate your Mpesa GlobalPay.
- Select your card colour.
- Enter PIN.
- You will receive and SMS with the card number and expiry.
(ii). Mpesa USSD (*334#).
- Dial *334#.
- Select lipa na Mpesa (option 6).
- Select Mpesa GlobalPay (option 5).
GlobalPay Limit
Mpesa customer limits apply for the GlobalPay service. The minimum amount is KShs 1 and the maximum amount per transaction is Kshs 150,000, with a maximum transactional limit of Kshs 300,000 per day. The minimum amount will change based on the prevailing USD-KES rate.
