How To Activate KCB Mobile Banking

This is a step-by-step guide on how to activate KCB mobile banking. KCB prides itself on robust and innovative mobile banking, which has revolutionised banking for customers.

With KCB mobile banking, you can pay utility bills, get loans, buy airtime, send & receive money and access other banking services conveniently.

How To Activate KCB Mobile Banking Via KCB App

(i). Android Enabled Mobile Devices

1. Download the KCB App from Google Play Store.

2. Get started and follow the launch instructions to activate your app. Use the mobile phone number registered in KCB mobile banking and proceed to enter your KCB mobile banking PIN.

3. You will be prompted to permit the app to manage phone calls. Proceed to allow.

4. A security activation code will be sent to your number to authorise the activation request. You need to allow the app to automatically read this and any other notification as it authenticates your mobile number.

5. Upon successful mobile number authentication, the app is successfully activated.

6. You can proceed to transact on the KCB App.

(ii). iOS Enabled Mobile Devices

1. Download the KCB App from App Store.

2. Follow the activation prompts on the app by entering your mobile number that is registered for KCB mobile banking and mobile banking PIN as required.

3. Dial *522#.

4. Go to My Account.

5. Select Activate iPhone App

6. You will receive an SMS with an activation code.

7. Enter the code received to complete the activation process.

8. The app is successfully activated. You can proceed to transact.

Alternatively;

1. Visit any KCB branch to set up your KCB mobile banking.

2. You will receive a message to activate your KCB mobile banking on *522#.

3. Dial *522# and enter a 4-digit PIN.

4. Re-enter the 4-digit PIN.

5. Accept terms and conditions for KCB mobile banking.