This is a step by step guide on how to activate the Safaricom data save service. This is a service that ensures that Safaricom Prepay and Postpay subscribers optimize their data speeds and browse for a longer duration.
Once you activate the service, your internet speed will be capped/throttled to allow for longer browsing sessions. Downloads might take a bit longer to complete. However, any other applications will function normally. You will still receive the low bundle notification when your data bundles are below 2MB.
How To Activate Safaricom Data Save Service
1. Dial *544#.
2. Choose Option 9; Balance & Tips
3. Go to option 3 for Data Save.
4. Choose Option 1, Save bundles by reducing speed.
5. You will receive an SMS confirmation message indicating that you have activated Data Sava. You will now be able to browse the internet at optimised speeds.
6. Data Save service can also be activated by simply using the web on www.safaricom.com/account, then usage.
The Data Save Service is a free service that allows one to opt in and opt out anytime. Best effort speeds will be applied when you opt out from the service.
How To Deactivate The Data Save Service
1. Dial *544#.
2. Choose Option 9; Balance & Tips
3. Go to option 3 for Data Save
4. Choose full speeds for faster downloads.
5. You will receive an SMS confirmation message indicating that you have successfully deactivated data save. You will therefore enjoy faster internet speeds.
6. The service can also be deactivated on www.safaricom.com/account, under usage.
Safaricom Contacts
Prepay: Call 100 or 0722 002 100.
Postpay: Call 200 or 0722 002 200.
Twitter: @SafaricomPLC.
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