How To Apply For Road Service License In Kenya

This is a guide on how to apply for a road service license in Kenya. All operators of public service vehicles are required to have road service licenses to operate on Kenyan roads. The National Transport and Safety Authority (NTSA) is the body that issues the licenses to PSV operators.

Road service licenses are meant to ensure road safety, route management, regulatory compliance, conflict resolution, revenue collection and to promote fair competition.

Requirements to Apply for a Road Service License

Original copy of logbook.
Original copy of vehicle inspection report.
Original copy of speed governor compliance certificate.
Original copy of vehicle identity certificate.
Driver must have a valid PSV badge.
The motor vehicle must have undergone inspection and passed.
Copy of the original ID of the owner.

How to Apply for a Road Service License in Kenya

1. Go to the NTSA service portal https://serviceportal.ntsa.go.ke/.

2. Log in using your e-citizen credentials.

3. Go to driver testing and licensing.

4. Attach the vehicle that you are applying license for. Click on ‘attach vehicle’ option then enter vehicle registration number or chassis number and click on search button. If the vehicle is found, indicate the sitting capacity then submit.

5. On the left hand side of the screen, click on my vehicle. A list of your vehicles will be displayed.

6. Click on ‘apply RSL’ then proceed to fill all the mandatory fields.

7. Click on next.

8. Proceed to make payment.

9. After you have successfully made the payment, submit the application for processing.

10. Wait for approval from NTSA. You will receive a notification upon successful processing of the license.

11. You can go ahead to print the license online.