How To Be An Airtel Money Agent In Kenya

This article highlights how to be an Airtel Money Agent in Kenya. In today’s digital age, mobile money services have transformed the way people conduct financial transactions. Airtel Money from Airtel is one such service. It is the second biggest mobile money service in Kenya after Mpesa by market share and provides Kenyans with a convenient and secure way to manage their finances. This is done through cash deposits, transfers, and withdrawals. Airtel Money has agents spread across the country to facilitate transactions. These agents are paid in commission for every completed transaction.

If you’re interested in becoming an Airtel Money agent in Kenya, this comprehensive guide will walk you through the necessary steps and requirements to get started.

Airtel Money Agent Requirements

To ensure the quality and reliability of their agent network, Airtel has established a set of requirements for aspiring agents. These requirements vary based on your business structure:

Requirements for Sole Proprietorships or Partnerships

  1. Certified copy of the business name registration.
  2. Certified copy of your KRA PIN certificate.
  3. Colored passport photo of the owner or owners of the business.
  4. Copy of a valid business trading license.
  5. Copy of the accredited VAT certificate if applicable.
  6. Functional business email address.
  7. At least Ksh 15,000 operational float per outlet.
  8. Presence of at least one and up to two outlets.
  9. National ID or Passport of the owner or owners.
  10. Download the Airtel Money Retail Outlet Application Form from Airtel Kenya’s official website and complete it with accurate details.

Requirements for Limited Liability Companies

  1. Certified copy of the VAT certificate if applicable.
  2. Certified incorporation certificate of the company.
  3. Copy of a certified KRA PIN certificate.
  4. Copy of a valid business trading license.
  5. Functional company email address.
  6. National ID or Passport copies for at least two directors.
  7. At least Ksh 15,000 operational float for each outlet.
  8. Presence of at least one or two outlets.
  9. Colored passport photos of at least two directors.
  10. Download the Airtel Money Retail Outlet Application Form and complete it comprehensively.

Airtel Money Application Process

Now that you’re familiar with the requirements, let’s delve into the application process to become an Airtel Money agent:

  1. Visit Airtel Kenya Retail Shop or Dealer Outlet: Begin by visiting an Airtel Kenya retail shop or dealer outlet near you. Request an Airtel Money Agent Application Form from the staff.
  2. Complete the Application Form: Fill out the application form with accurate and relevant information. Double-check the details to ensure accuracy.
  3. Attach Required Documents: Attach all necessary documents as outlined in the specific requirements for your business type. These documents validate your eligibility and credibility.
  4. Submit Your Application: Submit the completed application form and attached documents to the Airtel Kenya retail shop or dealer outlet where you obtained the form.
  5. Await Feedback: After submission, patiently wait for feedback from Airtel Kenya. The application review process may take several weeks.
  6. Notification of Outcome: You will receive notification of the application outcome via the phone number you provided in the application form. This notification will inform you of whether your application was successful.

Airtel Money Contacts For Assistance

Phone Number: Dial 100 or 0733 100 100

Customer Service Email: customerservice@ke.airtel.com

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