This article will show you how to get an Airtel Money statement in Kenya. A mobile money statement is a record or document that provides a detailed summary of financial transactions and activities related to a mobile money account. It serves as a chronological overview of all the incoming and outgoing transactions conducted through a mobile money service. These statements are often provided to you the account holder by the mobile money service provider for Review. The statement could also act as evidence for previous transactions in case any grievances come through.
For Airtel Money customers, getting your Airtel Money statement is easy and seamless. We will give you a step-by-step guide on how to do so.
How To Get An Airtel Money Statement in Kenya
1. Use USSD *334#
For the last five transactions
- On your Dialer, dial *334#
- From the menu, select option 8: My Account/PIN
- Select option 7: Next
- Choose option 1: Mini Statement
- Here select the first option: the last five transactions
- Next, enter your Airtel Money PIN then OK
You will receive a message from Airtel shortly detailing your last five transactions
Get a Statement by email
- On your Dialer, dial *334#
- From the menu, select option 8: My Account/PIN
- Select option 7: Next
- Choose option 1: Mini Statement
- Here, choose option 2: Summary on email
- Enter your preferred email address. It should be active and accessible
- Input your Airtel Money PIN then OK.
A message will be sent to your phone confirming the request and the statement will be sent immediately to your mailbox. Download the document to view it.
2. Use My Airtel App
My Airtel App is able to show you transaction history for up to 3 months. To do so, follow these steps.
- Search for and download the My Airtel app on Google Playstore or Apple Appstore.
- Open the app and complete the setup. This will take you a minute the most
- Once you are in, navigate to the MORE tab and tap on it
- Select Airtel Money Services then choose Transaction History
- Here, you can view all transactions done on your account
You can specify the transaction results by modifying dates. Tap on MODIFY and a calendar will show up, choose your desired dates then hit Search, and the transaction statement will show.
3. Visit Any Airtel Shop Near You
To obtain Airtel Money statements spanning three months or more, simply visit the nearest Airtel service center. Engage with a customer care representative, and they will readily provide you with the required statement. Remember to bring along your national ID for verification purposes.
4. Call Airtel Money Customer Care
Additionally, if you require additional assistance in acquiring an Airtel Money statement, you can reach out to Airtel’s customer care support using the following contact details:
Call by dialling 100 or 0733100100 or connect with them through their official social media platforms, particularly Facebook and X.
