How To Pay For Gotv via Mpesa In Kenya 2024

This is a simple guide on how to pay for your Gotv subscription via Mpesa in Kenya as of 2024. GOtv is a low-cost digital pay-TV operated by Multichoice that was launched in 2011. They offer various channels i.e. movies, music, children,  news and sports. All you need to access GOtv services is a GOtv decoder and a GOtenna. As of 2024, a GOtv decoder costs  Ksh 1,299 while a GOtenna retails at Ksh 849. 

The 5 main packages that they offer are GOtv Lite (Ksh 199 per month), GOtv Value ( Ksh 649 per month), GOtv Plus ( Ksh 999 per month), GOtv Max ( Ksh 1,499 per month), and GOtv Supa ( Ksh 1,899 per month) while GOtv Supa + costs Ksh 3,500. Gotv Lite gives you access to 20 channels, GOtv Value 35 channels, GOtv Plus 45 channels, GOtv Max 60 + channels, and GOtv Supa 70 + channels.

Now let’s have a look at how you can pay for your Gotv subscription via Mpesa in Kenya.

How To Pay For Gotv via Mpesa In Kenya 2024

1. Go to your Mpesa Menu

2. Select Lipa na Mpesa

3. Select PayBill

4. Enter  423655 as the business number

5. Enter your Gotv IUC number –  the one at the bottom of your decoder with a red sticker

6. Enter the amount you want to pay

7. Enter your Mpesa pin and press OK

8. You will receive a transaction confirmation message from Mpesa.

Multichoice Kenya will then update the payment and your viewing will be back to normal after a few minutes.

How to Activate GOtv after Payment/clearing error E16

After making your payment, your screen might show an E16 error message. This happens when your decoder is turned off when making payment.

The simplest way of solving this error is by sending a text message with the word RESET followed by your IUC number to 22688. You can also dial *423# on your phone to clear the error.

The E16 error can, either way, be solved online at

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Victor Matara

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