This is a simple guide on how to pay for your Gotv subscription via Mpesa in Kenya as of 2019. GOtv is a low-cost digital pay-TV operated by Multichoice that was launched in 2011. They offer a wide variety of channels i.e movies, music, children, news and sports. All you need to access GOtv services is a GOtv decoder and a GOtenna. As of 2019, a GOtv decoder and a GOtenna retail at Ksh 2,799. The decoder costs Ksh 1,999 while the GOtenna costs Ksh 800.
They have 6 packages; GOtv Lite Monthly, GOtv Value, GOtv Lite Quarterly, GOtv Plus, GOtv Lite (Annual) and GOtv Max. GOtv lite has access to 17 channels at a monthly fee of Ksh 260, GOtv Value gives you access to 23 channels at a monthly fee of Ksh 499, GOtv Plus offers 40 channels at Ksh 749 per month while GOtv Max has access to 49 local and international channels for Ksh 1,299 per month. For GOtv Lite Quarterly and GOtv Lite (Annual), you will pay Ksh 590 and Ksh 1,500 respectively.
Now let’s have a look at how you can pay for your Gotv subscription via Mpesa in Kenya.
1. Go to your Mpesa Menu
2. Select Lipa na Mpesa
3. Select PayBill
4. Enter 423655 as the business number
5. Enter your Gotv IUC number – the one at the bottom of your decoder with a red sticker
6. Enter the amount you want to pay
7. Enter your Mpesa pin and press OK
8. You will receive a transaction confirmation message from Mpesa.
Multichoice Kenya will then update the payment and your viewing will be back to normal after some few minutes.
How to Activate GOtv after Payment/clearing error E16
After making your payment, your screen might show an E16 error message. This happens when your decoder is turned off when making payment.
The simplest way of solving this error is by sending a text message with the word RESET followed by your IUC number to 22688. You can also dial *423# on your phone to clear the error.
The E16 error can, either way, be solved online at https://eazy.gotvafrica.com/en/ke/clear-error-code.