Sending money to a wrong number always happens to many of us especially when we are in a hurry. The biggest worry that comes to our minds when this mess happens is how to recover the money back.
Don’t worry about that because Safaricom has now made the process of reversing your money back much easier. Below is a step by step procedure of what you should do to reverse money sent to a wrong number via Mpesa.
1. On your phone, Sms the message of the transaction to 456
2. You will receive a message from Safaricom telling you to SMS the wrong Transaction Message to 456
After sending the transaction message, your reversal will be processed. You can also contact Safaricom on their Twitter handles ( @safaricomltd or @safaricom_care for a swift response.
