How to use Pesa Pap

Pesa Pap is a mobile solution from Family Bank  that enables its customers to transact at their comfort of their mobile phones through both an application and USSD *325#.

How to register on Pesa Pap

1.Visit your nearest Family Bank branch for registration of mobile banking.

2. Upon verification, you will receive access credentials via SMS.

3. Go ahead and download the Pesa pap App or dial *325# and proceed with your banking.

How to download Pesa Pap

To download Pesa Pap App click below:


Apple Store

Google Play Store


Features of Pesa Pap

  • Check Balances on both account and loans
  • Request for mini or full statements, cheque books, debit card and loan application
  • Transfer funds to own account and other banks via EFT, RTGS,MPESA or AIRTEL MONEY and mVISA
  • Pay utility Bills-DSTV, GOtv, ZUKU, KPLC, KRA tax, JTL, NCC
  • Purchase airtime from any provider
  • Set up standing orders
  • Pay merchants via Mvisa.

mVISA is a new way of mobile payment-extending the card services to the mobile phone , simplifying payments and enhancing interoperability.

  • Deposit (via paybill 222111) and mVISA agents
  • Withdrawals via MPESA and mVISA agents
  • Report loss of card
  • Change your Mpin.
  • Have features that include widgets for Branch or ATM locator, Forex rates and contact center direct lines.
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