Mobile banking is a service provided by a bank or other financial institution which allows its clients or customers to conduct financial transactions remotely.
Mobile banking services have been employed by almost all banks in Kenya and they have gained massive popularity among Kenyans who find mobile banking services very accessible and convenient.
This way of banking has generally revolutionized how Kenyans conduct transactions and have helped reduce the snaking queues in banks.
In no particular order, here are banks with the best mobile banking services in Kenya.
The Kenya Commercial Bank has the KCB app which is available in both Kenya and Rwanda. The application boasts of solid encryption that safeguards the customers’ details, as users are required to submit their password before any transaction can be authenticated. Users can also block stolen or lost debit or credit cards through this app. Users of this bank app can carry out transactions from paying utilities, transferring funds across accounts and making e-commerce transactions, utility payments such as Water & Electricity payments.
2. Cooperative Bank
Cooperative Bank has an app called MCo-op Cash. MCo-op Cash enables you to access your Co-op Bank accounts on a mobile phone platform.
With this app you can do the following; deposit or save money, apply and pay for a loan,send money to another MCo-op Cash account, send money to other mobile money services, eg M-PESA, withdraw money at a Co-op Agent or Co-op ATM, buy airtime for any mobile number, pay bills like KPLC, DStv, KRA Tax and Insurance to name just a few.
3. Equity Bank
Equity’s Eazzy Banking app has been of great help to Equity customers since it’s inception.
With this app, you can deposit or withdraw cash, send money to another Eazzy Banking app account, withdraw money from an Eazzy agent, buy airtime and even pay bills.
4. Barclays Bank
Barclays is one of the many banks in Kenya that have a complimentary mobile application which they launched almost 4 years ago. It serves both personal and business clients all over the country. This application is available on the Google play store and it has over 50,000 downloads. This app is both secure and convenient and offers a variety of services to its clients.
5. Chase Bank
Chase Bank’s mobile banking app called Mfukoni is available from App stores like; IOS, Blackberry OS and Android ones as well as USSD.
Chase Bank customers using phones that are not data-enabled can access the mobile banking services by dialling *275# and then following the necessary steps. Chase Bank customers with this app don’t need to queue to pay their utility bills, cheque deposit, tax payments, and open normal accounts among other banking transactions but they can do this at the comfort of their homes.
6. Family Bank
Family Bank’s mobile banking platform is called PesaPap. Pesa Pap enables its customers to transact at the comfort of their mobile phones through this application and through a USSD short code *325#. With this app, users can check Balances on both account and loans, request for mini or full statements, chequebooks, debit card and loan application, transfer funds to own account and other banks, pay utility Bills-DSTV, GOtv, ZUKU, KPLC, KRA tax, JTL, NCC and purchase airtime from any provider to name just a few.
7. NIC Bank Kenya
NIC Bank’s NIC NOW app is basic but it offers just everything a banking client may look for in a mobile banking app. It has over 10,000 downloads on Google Play store. Most of the basic services such as opening online accounts, online cheques deposits, balance enquiry and funds transfer in real-time are available on this app.
8. Ecobank Kenya
Ecobank’s app, Ecobank Mobile Banking integrates many functions, including Masterpass QR, a mobile payment solution designed and operated in partnership with MasterCard to the phone. The mobile app enables customers to send and receive money instantly and open digital accounts, transact conveniently, check balances, pay utility bills among many others.
9. National Bank
You may have seen this commercial on your screens, the NatMobile one. Natmobile is National bank’s mobile banking app. Customers who have mobile phones but with no internet connection can use this USSD Code *625#.
Services available on NatMobile are; purchase Airtime, open an account remotely, balance inquiry, funds transfer, utility payments, mVisa
mini-Statement, Pesalink, deposit funds, loan statement, request for a statement
10. CFC Stanbic Bank
CFC mobile banking app Stanbic Bank Kenya provides an easy, fast, convenient and secure way of accessing your bank every day, every time. With this app, you can transfer money easily from your account to M-PESA and vice versa, transfer funds between your Stanbic Bank accounts, pay utility bills, request a salary advance easily and conveniently from your mobile phone, check your account balance, statements and request for a chequebook, easily and conveniently top up your mobile phone and so on.