This is a list of licensed claim-settling agents in Kenya as of 2024. Claims agents are appointed by the insurance companies to settle or negotiate insurance claims. They pay claims on behalf of an insurance company. Their primary role is to investigate the circumstances of a claim, assess the extent of the loss, and determine the compensation that the policyholder is entitled to receive.
In Kenya, claim-settling agents are licensed and regulated by the Insurance Regulatory Authority (IRA).
List Of Licensed Claims Settling Agents In Kenya 2024
| Name | Licence Number | |
| 1 | Agriculture And Climate Risk Enterprises Limited | IRA/07/051/2024 |
| 2 | Axios Risk Solutions Limited | IRA/07/055/2024 |
| 3 | Bima Claims Settling Agents | IRA/07/025/2024 |
| 4 | Cigna International Health Services Kenya Limited | IRA/07/030/2024 |
| 5 | Creative Models (K) Consultancy Limited | IRA/07/035/2024 |
| 6 | CSL Services Limited | IRA/07/039/2024 |
| 7 | Elite Lodgit Limited | IRA/07/040/2024 |
| 8 | Independent Adjusters Kenya Limited | IRA/07/003/2024 |
| 9 | Insurance Administration Exchange (Africa) Limited | IRA/07/038/2024 |
| 10 | Investic Insurance International Investigators Limited | IRA/07/026/2024 |
| 11 | Kenbright Medical Claims Settlement Agent Limited | IRA/07/056/2024 |
| 12 | Masterclass Claims Services Limited | IRA/07/046/2024 |
| 13 | Mediafrica Claims Settling Agents Limited | IRA/07/053/2024 |
| 14 | Medical Insurance Administrators (K) Limited | IRA/07/048/2024 |
| 15 | Minet Kenya Consulting Limited | IRA/07/049/2024 |
| 16 | Pacesetters Claims Settling Agency Limited | IRA/07/023/2024 |
| 17 | Pula Advisors Limited | IRA/07/031/2024 |
Insurance Regulatory Authority Contacts
Call: 0719047000 / 020 4996000
Email: commins@ira.go.ke
Head Office: Zep- Re Place Longonot Road – Upper Hill, Nairobi
