There are currently three major Internet Service Providers, and it basically depends on your budget and purpose (for home consumption or office purposes)
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Zuku
This is the most widely used, (over 60% of the home market) mainly because their packages are cheaper as compared to others, and that it also has an option for satellite TV entertainment with over 62 channels. It’s widely spread across many neighbourhoods in Nairobi and Mombasa. Internet speeds range from 15mbps to 60mbps and prices range from Ksh.4499 to Ksh10,000. To add to all those qualities, their internet is unlimited.
Here is a link to their package deals – http://www.zuku.co.ke/internet
And here is a list of the areas that their fiber network covers – Check if your neighborhood is in the list first, it helps a lot : http://www.zuku.co.ke/internet/coverage
2. Safaricom
Safaricom is the biggest telecommunication company, trumping over Airtel and Orange. Their internet services however are not unlimited, so you have to buy Data bundles offers. It’s not a really good idea if you are streaming Netflix or downloading YouTube videos.
They have fiber connections in the lush estates eg. Nyayo Estate Embakasi, Westlands, Muthaiga Athi River, for 10mbps at Ksh.3500 a month. The fiber connection is being rolled on Thika Road Estates at the moment.
3. JTL Faiba
Now this is the most popular Internet service in Kenya because of it’s amazing 3D animated advertisement campaigns. Their adverts were even featured on CNN!
Unfortunately, they mainly concentrate on providing internet services to businesses instead of homes. They do offer home internet in select home locations around Nairobi and other few counties though. Due to this you can bet they are a bit more expensive as compared to Zuku. For Ksh.10,000 a month you get 3mbps unlimited internet for moderate office use. The other package deals include 6mbps at Ksh.15,000, 9mbps at Ksh.25,000, 12mbps at Ksh.30,000, 15mbps at Ksh.40,000 and 20mbps at Ksh.55,000.
That’s the list of the three big giants of Internet Service Provision in Kenya. It will mainly depend on your preference and price range, but in my opinion Zuku is the way to go as we await Safaricom to cover most parts of the city.