Requirements to Become a KCB Mtaani Agent

KCB Mtaani is aimed at increasing the accessibility of bank services to the unbanked population in Kenya through the use of agents to deliver various KCB banking services. The service which was launched in 2011 has seen massive growth with an estimated reach of over 10 million Kenyans. If you are interested in becoming one of the KCB Mtaani agents, below are the requirements you must meet first.

This is what is required to become an agent: –

  • Have a bank account with KCB
  • Two colored passport size photos
  • Pin certificate
  • Identification document
  • Valid certificate of good conduct
  • Business license
  • Existing business must have operated for a minimum of 12 months
  • Fill application forms from the nearest KCB branch

To apply, visit the nearest KCB branch and you will get personalized assistance on the process. 

KCB Mtaani Agent Services 

1.Cash Withdrawal

2. Cash Deposit

3. School fees payment

4. Rent payment

5. Account Opening

6. Balance Enquiry

7. Mini Statements

8. Loading Cards

9.Bill Payments (DStv, GOtv, ZUKU, JamboJet, KPLC, Postpaid and tokens)

Check out: KCB Mtaani Agent Commission Structure

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