In this article, we’ll look into how to pay for parking in Mombasa. Mombasa County is one of the counties actively digitizing the services it provides to its citizens. This effort includes the introduction of online services, with parking being a notable example. Today, paying for parking in Mombasa is seamless and quick.
As a motorist, you have two options for paying your parking fees: using the county’s official USSD and Mpesa or making online payments through the Mombasa County online portal. We’ll explore these two ways further down this article for you to be able to pay for and manage your parking transactions effortlessly whenever you are in Mombasa.
How to Pay for Parking in Mombasa
1. Use USSD and M-Pesa
For this method, you have to first register with the Mombasa Parking System before proceeding. Registration is done once after which you will be able to pay for your parking. Follow the steps below.
Registration
- Dial 282# on your phone to access the Mombasa Parking System.
- Press 1 to register, provide your name, set your PIN, and confirm the details.
Payment Process
- Enter 0 to navigate to the Main Menu, then select option 1 for ‘My Services.’
- Choose option 1 again to access Mombasa parking services.
- Opt for ‘Pay for New’ if it’s your initial parking experience in the city.
- Select your vehicle category to view the associated charges.
- Input your vehicle registration number.
- Confirm the information and proceed to pay your parking fees through M-Pesa by selecting ‘Accept Payment.’
- An M-Pesa payment instruction will appear on your phone. Here, enter your PIN to complete the payment for your parking ticket.
Upon successful payment, anticipate a confirmation SMS from Mombasa County containing payment and vehicle details. Additionally, Mombasa County parking operators will have a secure record on their handheld devices, ensuring the safe and efficient parking of your vehicle.
2. Online Payment Using Mombasa County eServices Portal
Mombasa County government runs an online payment system called the Mombasa County eServices Portal. This portal allows users to pay for various services, including parking.
To register on the portal, visit eportal.mombasa.go.ke. Provide your name, phone number, email, and location. Confirm your contact channels and await account approval; this typically takes one day.
Once your account is confirmed, follow these steps: Use your national identification card to register for an account. Log in to the portal and choose the service you need – in this case, Parking. Opt for the “Pay Online” option.
The Mombasa County eServices Portal supports secure online payment methods such as M-Pesa, Airtel Money, Debit/Credit cards, and Pesalink Bank transfers. Choose the method that suits you best and complete your payment securely online.
One drawback of this method is that it takes at least a day for accounts to be approved, making the first method (USSD) more suitable if you’re in a hurry.
Mombasa County Parking Fees
Here is a list of Mombasa County parking fees for different types of vehicles and different time durations according to the Finance Bill 22-23.
- Private vehicle/Saloon cars – Daily: KES 100
- Private vehicle/Saloon cars – Monthly: KES 2,200
- Private vehicle/Saloon cars – Quarterly: KES 6,000
- Private vehicle/Saloon cars – Half Year: KES 12,000
- Private vehicle/Saloon cars – Full Year: KES 24,000
- Canter pickups from 2 to 5 tonnes – Daily: KES 300
- Canter pickups from 2 to 5 tonnes – Monthly: KES 7,000
- Canter pickups from 2 to 5 tonnes – Quarterly: KES 20,000
- Canter pickups from 2 to 5 tonnes – Half Year: KES 40,000
- Canter pickups from 2 to 5 tonnes – Full Year: KES 80,000
- Motor vehicles from 5 to 10 tonnes, lorries – Daily: KES 500
- Motor vehicles from 5 to 10 tonnes, lorries – Monthly: KES 10,000
- Motor vehicles from 5 to 10 tonnes, lorries – Quarterly: KES 30,000
- Motor vehicles from 5 to 10 tonnes, lorries – Half Year: KES 60,000
- Motor vehicles from 5 to 10 tonnes, lorries – Full Year: KES 120,000
- Motor vehicles above 10 tonnes- semi-trailers, tractors with trailers, and others – Daily: KES 600
- Motor vehicles above 10 tonnes – Monthly: KES 12,000
- Motor vehicles above 10 tonnes – Quarterly: KES 36,000
- Motor vehicles above 10 tonnes – Half Year: KES 72,000
- Motor vehicles above 10 tonnes – Full Year: KES 144,000
Clamping Fees Per Vehicle
- Tuktuks and Bodaboda: KES 1,000
- Saloon cars and pick-ups: KES 2,400
- Mini-bus, Matatus and Canters: KES 5,000
- Buses and Lorries: KES 10,000
Note: 50% Penalty of the daily parking will be charged on all vehicles clamped daily, including clamping charges.
Contacts
For further inquiries, feedback, suggestions, or to report any violations, you can use the Contact Form on eportal.mombasa.go.ke or;
Call: +254 412311025
Toll-Free Number: 1599
Emergency Contacts: 0707-911911, 0788-911911, 0775-911911, 0756-911911
Email: eservices@mombasa.go.ke
Physical Address: Next To Burhani Park, Old Town, Treasury Square, Mombasa
